Frequently asked questions

I am a proofreader. Are you looking for proofreaders?

No, we are not currently seeking proofreaders. Please don’t email us looking for work.

Is it legal to get my essay, dissertation or thesis proofread and edited?

Yes. Read our article that affirms that proofreading is allowed at the majority of UK universities. We are simply removing spelling, grammar and vocabulary issues and NOT substantively changing the document.

How can I trust your service?

We have been in business since 2013. We have a small, tight-knit team of expert editors who love what they do. Our excellent independent reviews on Trustpilot, Findaproofreader and on our reviews page are testament to the hundreds of people that have been satisfied with our service. We only use native UK English speakers and never outsource the work.

Does proofreading affect/change the authorship of the document?

No, you are still the author. We don’t make substantive changes to the flow, logic or argument of the document.

Why do documents under 1,000 words cost £12.50?

This is because we have a minimum charge for short documents under 1,000 words. Even short documents need to be assigned a proofreader, checked and returned.

Can I come in to your office to speak to you?

We are an online-only service and as such don’t meet clients face-to-face.

How can I send my thesis?

You upload it to our system You first request a quote and we will reply with the upload link and payment details.

Can I pay with a credit or debit card?

Yes you can using Paypal. You don’t need a Paypal account to pay this way.

Do I have to be there with you when you proofread?

No, we are an online-only service.  You upload your document on the upload page and our proofreaders will start working on it.

Can I speak to the proofreaders directly before/after proofreading?

There is no need to speak to the proofreaders directly, we can liaise with them should you have any questions. We don’t put you in direct telephone or email contact with them to protect confidentiality.

Can I send my document in chapters?

We generally prefer to receive a whole document, but will take chapters of large documents like PhDs. An extra fee may apply if you send a short piece of work in multiple documents as it makes the work harder to assign and track.

I have a thesis outline, will you write my thesis from this outline?

No, we are NOT an essay writing or model answer service. Nor do we offer paraphrasing or rewriting services.

How can I pay?

By bank transfer to our UK account or Paypal if you prefer to pay by debit or credit card.

Do you only proofread theses and dissertations in London?

No, we work with students from the UK and in over 40 countries overseas.

How do you make changes to my document?

We use the “track changes” feature in Word or using sticky comments and strikethroughs if you send a PDF.

If I add formatting to the proofreading service does it take longer?

No, it won’t take longer for short documents of under 20,000 words. However for PhDs it will add an extra 1-2 days to the turn around time, depending on the extent of formatting required.

Do you help to reduce plagiarism if my percentage is high?

No we don’t reduce plagiarism. It is beyond the scope of our service.

Do you help to reduce or increase word count as required?

No, we cannot reduce or increase the word count. It is beyond the scope of our service.